Residential Meter Deposit Policy
A meter deposit of $50 with a good 12-month credit reference (from an electric utility showing no more than three late payments and no disconnection notices) or $150 without a credit reference is required. It is the responsibility of the customer requesting service to obtain a credit reference for MMLP. The deposit will be returned with interest as a credit on the customer’s account after 12 months of service provided the customer keeps the bill current and does not get disconnected. 

Residential Service Disconnection Policy
All accounts are due on the 18th of each month. Any unpaid balance as of the 20th of the month will be assessed a 10% penalty and sent a disconnection notice. The entire past due balance, regardless of the amount, must be paid by 10 a.m. on disconnect day (2nd Wednesday of month) to avoid disconnection. MMLP will not disconnect on Friday, Saturday, Sunday, a legal holiday or the day before a legal holiday.

New Policy Update: Disconnect Notice Fee
To continue providing reliable and efficient service to all customers, Madelia Municipal Light & Power (MMLP) will begin applying a $20 fee to any account that receives a 24-hour disconnect notice for nonpayment, effective January 1, 2026. This fee covers the administrative and processing costs of preparing and issuing disconnect notices. It also encourages timely payments, which help MMLP reduce unnecessary expenses and keep rates fair for everyone. The $20 fee will be applied each time a 24-hour disconnect notice is issued, whether or not service is ultimately disconnected. The fee will appear as a separate line item on your next bill. If you’re experiencing financial hardship or need payment arrangement options, please contact our office before your bill’s due date — we’re happy to work with you.

Residential Service Meter Access Policy
All residential service customers are required to provide access to meters serviced by Madelia Municipal Light & Power. Residential customers will not be permitted to enclose the area around the meter or obstruct the pathway to the meter that would directly affect regular maintenance or service provided by MMLP. Property upgrades, including fencing and landscaping, that comprise the area around all meters must be approved by Madelia Municipal Light & Power before any construction can begin.

Residential Customer Underground Service Policy
Single-family residential service customers may have their house service buried underground for a fee. After the Electric Foreman inspects and approves the request and the fee is paid in full, MMLP will schedule the work to begin.

Residential Cold Weather Rule (CWR) Policy

A municipal utility must not disconnect, limit or interrupt and must reconnect the utility service of a residential customer during the period between October 1 and April 30 if the disconnection affects the primary heat source for the residential unit and the customer meets the eligibility criteria identified in Minnesota Statute 216B.097. All residents who enter a CWR Agreement must maintain that agreement throughout the Cold Weather Rule Season (Oct 1 to Apr 30) to be protected. Should the customer not adhere to the agreement that was signed, the electric service will be disconnected, and the affected customer will be required to pay the past due balance in full to reconnect service. MMLP reserves the right to decline entering another CWR Agreement if a customer has breached the first CWR agreement.

All policies are on file at the business office of Madelia Municipal Light & Power and can be viewed Monday through Friday during normal business hours.